Agentic AI Built for the Hero Dealer Network.
Automate service reminders, vehicle service bookings, customer follow-ups, warranty campaigns, annual maintenance reminders, and workshop scheduling across Hero dealerships using conversational AI voice agents.
Hear Alpever's AI in action
Alpever AI
Rajesh Sharma · +91 98XXX XXXXX
Call Outcomes
+38%
Service Reminder Automation
Increase in workshop turnout compared to traditional manual calling desks.
92.4%
Workshop Appointment Scheduling
Direct integration with dealer calendars for seamless slot allocation.
12,500+
Customer Follow-up Automation
Hours of manual customer follow-up calls saved across Hero dealerships.
95.0%
Dealer Engagement
Customer satisfaction score recorded across automated voice interactions.
Pre-configured Campaign Templates
Purpose-built for Hero Dealer Workflows
Our AI is pre-trained on Hero specific commercial terminology, vehicle models, and dealer management structures.
Hero Service & Maintenance Reminders
Outbound call campaigns mapping upcoming free service coupons and maintenance intervals, scheduling slots into local calendars.
- Reduce missed services with automated reminder calls
- Increase workshop occupancy via smart slot allocation
- Structured feedback and analysis for non-converting customer drop-offs
Hero Suraksha AMC & Extended Warranty
Early outreach to vehicle owners starting at the 90-day mark to secure AMC renewals and extended warranty purchases.
- Recover lost revenue through timely renewal reminders
- Multi-lingual objection handling for pricing plans
- Instant SMS/WhatsApp payment link dispatch
Customer Satisfaction & Follow-Up
Automated post-service outreach calls to measure satisfaction scores and immediately address customer feedback.
- Improve customer satisfaction with zero agent manual calls
- Instant escalation alerts for low customer satisfaction scores
- Direct integration into Hero dealer management dashboard
Sample Voice Call Conversation
Script tailored for Hero dealership customer communication.
“Namaskar Rajesh ji, main Hero authorized workshop se bol rahi hoon. Aapki Hero Splendor ki scheduled periodic service ka time ho gaya hai. Kya main aapke liye kal subah ka workshop slot book kar doon?”
“Haan service to karvani hai, lekin kal thoda busy hoon. Parso dopahar ko ho sakta hai kya?”
“Bilkul Rajesh ji, parso dopahar 2 baje ka slot confirm kar deti hoon. Service coupon aur workshop address WhatsApp par bhej diya hai. Dhanyawad!”
“Theek hai, dhanyawad. Parso 2 baje aata hoon.”
Enterprise Ready
Secure Dealer Management System (DMS) Integration
Hero CRM/DMS Sync
Automatic synchronization of call outcomes, service schedule bookings, and extended warranty leads straight into your central dealer management tools.
VIN-Based Verification
Strict data partitioning utilizing vehicle identification numbers as keys to ensure profile security and no cross-dealer data leakages.
TRAI DND & DPDP Hard-Gate
Every lead goes through a real-time DND register filtering check and digital consent verification before any outbound dial triggers.
Enterprise Data Security
- ✓All calls are routed through secure, compliant telecom PRI loops.
- ✓End-to-end data encryption in transit and at rest.
- ✓Call recordings and transcription payload files strictly managed with role-based dashboard access controls.
- ✓Full system compliance audits executed periodically.
Our Leadership Team
The innovators behind the leading automotive AI agent platform.
Arpit Khandelwal
Business Leadership
Ex-founder of NeoDove (acquired by Vyapar), ex-Ola, IIT Bombay. Expertise in building & scaling sales tech platforms for enterprise. Experience in Auto dealership Ops.
Sanket Agarwal
Product & Strategy
Ex-McKinsey, ex-Xiaomi India, IIM Calcutta, IIT Bombay. Deep strategic expertise in product development and market expansion for high-growth technology companies.
Pradeep Jindal
Engineering Excellence
Ex-Yahoo, ex-InMobi. Proven architect of globally scalable technology products, ensuring our platform can handle enterprise-level demands.
Agyeya Sharma
Strategic Advisor
Ex-BCG, ex-Udaan, IIM Ahmedabad, IIT Bombay. Automotive consulting experience with TATA and BharatBenz provides critical industry insight.
Launch a pilot inside your Hero dealership network.
No technical integration required to start. Run a live pilot in 1 week.
Get Started with Hero Pilot