Missed Opportunity Recovery
The Industry Problem
When a customer leaves a workshop without approving the service estimate, or leaves a showroom without booking a test drive, the clock starts ticking. Without immediate follow-up within 24 hours, the conversion chance drops to almost zero.
Showroom and workshop executives are busy dealing with walk-in customers and rarely make these immediate follow-up calls, leaving warm revenue on the table.
How Alpever Solves It
Workshops/showrooms mark walk-outs or non-approved estimates in their local database.
Alpever AI triggers a recovery call within 4 hours, presenting custom discounts or clarifying objections.
The AI captures price sensitivities, parts availability disputes, or booking friction.
The customer is re-booked, or the estimate is adjusted by the manager based on AI feedback.
Sample AI Script Excerpt
“Hello Sanjay ji, aapki gaadi ka service estimate aaj workshop par approve nahi hua tha. Kya aapko estimation charges ya parts availability mein koi dikkat aayi?”
“Wo brake pad replace karne ko bol rahe the but unhone rates boht zyada lagaye.”
“Sanjay ji, agar hum brake pads par 10% discount aur free fitting offer karein, toh kya hum kal subah gaadi pick-up karwa lein?”
“Chalo thik hai, kal subah pickup karwa lena.”
Structured Outcomes Captured
Customer accepted revised estimate; booking reactivated.
Customer demands higher discount or alternative parts.
Customer preferred getting it repaired at a local workshop.
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