OEM

Renewal Outreach Drives

The Industry Problem

OEM extended warranties, connected car subscriptions, and road-side assistance programs represent high-margin revenue. Yet, adoption declines rapidly after year 1 due to disjointed marketing communications.

Typical SMS notifications go unread, and dealers have little incentive to push OEM-branded programs over local services. High-volume, manual calling from central offices is too costly to sustain.

How Alpever Solves It

1

Connected car software pushes warranty/subscription expiries to the ConnectAI API endpoint automatically.

2

AI contacts vehicle owners, highlighting specific benefits they will lose (e.g. live GPS tracking, warranty coverage).

3

AI secures renewal confirmation and pushes payment links via WhatsApp/SMS.

4

Status is updated dynamically in the central dealer management system.

Sample AI Script Excerpt

ConnectAI Warranty Renewal Call
Simulated Call Excerpt
Alpever AI:

Namaste Vijay ji, aapki Mahindra XUV700 ki extended warranty agle 15 din mein samapt ho rahi hai. Warranty na hone par engine aur electronics repair ka karch badh sakta hai. Kya hum ise 2 saal aur badha dein?

Customer:

Iska cost kitna hoga?

Alpever AI:

Sir, abhi renew karne par iska cost ₹12,500 padega, jiski link main aapke WhatsApp par share kar sakti hoon. Kya main link bhej doon?

Customer:

Haan, link bhej do. Main check karke pay karta hoon.

Structured Outcomes Captured

Payment Link Sent

Customer agreed to renew; payment link dispatched.

Follow-up Requested

Customer asked to call back on salary day.

Refused

Customer declined warranty extension.

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